I don't think it's a question to Microsoft.
You may see the specs. The mouse is meant to be compatible with Mac OS X 10.10. It was compatible with El Capitan (10.11), but it won't stay connected with Sierra (10.12) if you re-paired or initially connected the mouse with that OS. If you pair your mouse in El Capitan and then upgrade to Sierra then your mouse will restore connection and will function as it should (unless you re-pair it in Sierra). So the question should be addressed not to Microsoft but to Apple, I think. Something has got broken in Sierra. Correct me if I'm wrong.
I have a Microsoft Arc Touch Bluetooth Mouse. When I try to pair my mouse to my 12' Macbook, it becomes available in Bluetooth menu. Hovewer, when I don't use mouse, it's off or I restart/shut down my computer, the system does not recognize the mouse. To solve this problem, I start the process of pairing both devices. The Microsoft Arc Mouse runs for up to 6 months on two AAA batteries and connects exclusively using Bluetooth. You won’t have to worry about losing or forgetting any USB receiver dongle. Microsoft Arc Mouse is designed to conform to your hand — and snaps flat to fit easily in your bag. Connects via Bluetooth. Now available in a choice of rich colors¹ to complement your style. SOLVED Wireless Bluetooth Mouse & Keyboard Not Connecting to Windows 10 2018In Windows 10 SOLVED Wireless Bluetooth Mouse & Keyboard Not Connecting. R/apple: An unofficial community to discuss Apple devices and software, including news, rumors, opinions and analysis pertaining to the company.
Nov 24, 2016 11:52 PM
So this is very annoying and why I am always hesitant about upgrading with MAC. Now my mouse will not stay connected to bluetooth. Johnson outboard manual download. I have no problems with my previous versions of macOS. Now it is almost everyday that I have to reset the bluetooth. This is the most comfortable affordable mouse on the market for me and I will be very disappointed if MAC cannot fix this.
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MacBook Air (2018 or later)
Posted on Dec 17, 2018 7:52 AM